Privacy Policy

Who we are

Parts Supply Inc. is a heavy equipment parts supplier based in Miami, Florida, USA, serving customers across the Americas. For any privacy question, contact us using the details at the end of this policy.

Information we collect

We collect information you provide directly when you contact us or request a quote through our website forms. This may include:

• Your name and company.
• Your email address and phone number.
• The machine model, part numbers, or details you share about what you need.
• Any message, photo, or document you choose to attach to a request.

Information collected automatically

When you visit the site, our hosting and infrastructure providers may automatically collect standard technical information such as your IP address, browser type, and pages viewed, for security and to keep the site running. We do not use advertising or cross-site tracking cookies.

How we use your information

We use the information you provide to:

• Respond to your quote requests and questions.
• Confirm part numbers, availability, pricing, and lead times.
• Process and fulfill orders and provide customer support.
• Keep records of our communications and transactions with you.

How we share your information

We do not sell your personal information. We share it only with service providers that help us operate the website and respond to you, and only as needed for those purposes:

• Hosting and infrastructure providers that run the website.
• A database provider that stores your request so our team can act on it.
• An email delivery provider that routes your request and any attachment to our sales team.

Cookies

The site uses only the cookies needed for it to function. We do not use advertising cookies. Third-party content we embed (such as customer reviews) may set its own cookies, governed by that provider’s own policy.

Data retention

We keep the information you provide for as long as needed to respond to your request, fulfill orders, and meet our legal, accounting, and recordkeeping obligations. You may ask us to delete your information as described below.

Your rights and choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to ask us to stop using it. To make a request, contact us using the details below and we will respond as required by applicable law. We will not discriminate against you for exercising these rights.

Data security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard the information you share with us.

International transfers

Parts Supply Inc. operates from the United States, and the information you submit is processed and stored in the United States. By using the site, you understand that your information will be handled in the United States.

Children’s privacy

This website is a business-to-business service and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.